TERMS & CONDITIONS

TERMS OF SALE

PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE ORDERING PRODUCTS FROM STAROCK. PLEASE, NOTE THAT THESE TERMS OF SALE INCLUDE THE ADDITIONAL TERMS INCORPORATED HEREIN BY REFERENCE. PURCHASES MADE OUTSIDE OF CANADA ARE GOVERNED BY DIFFERENT TERMS.

APPLICABILITY

TERMS OF SALE CREATE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND STAROCK AND ITS AFFILIATES (WHICH WE MAY REFER TO AS “STAROCK”, “WE,” “US,” OR “OUR”) REGARDING ORDERS PLACED FOR PRODUCTS AVAILABLE ON THE PLATFORM. STAROCK MAY REVISE THESE TERMS OF SALE WITHOUT NOTICE BY POSTING REVISED TERMS OF SALE ON ITS PLATFORMS. THE TERMS OF SALE POSTED ON THE PLATFORM AT THE TIME YOU PLACE YOUR ORDER ON THE PLATFORM WILL GOVERN THAT PURCHASE. PLEASE READ THESE TERMS CAREFULLY AND CHECK THAT THE DETAILS OF YOUR ORDER ARE COMPLETE AND ACCURATE BEFORE SUBMITTING YOUR ORDER. IF YOU THINK THAT THERE IS A MISTAKE, PLEASE CONTACT US: SALES@STAROCK.CA STAROCK’S TERMS OF USE AND PRIVACY POLICY ARE INCORPORATED HEREIN BY THIS REFERENCE.

PLACING ORDERS ON THE PLATFORM

ELIGIBILITY TO ORDER

TO PLACE AN ORDER ON THE PLATFORM, YOU MUST BE OF LEGAL AGE IN YOUR COUNTRY AND A CONSUMER.

HOW TO ORDER

YOU NEED AN E-MAIL ADDRESS OR PHONE NUMBER TO PLACE AN ORDER, AND YOU MAY NEED TO SET YOUR BROWSER TO ACCEPT BOTH (FUNCTIONAL) COOKIES AND POP-UPS IN ORDER TO BE ABLE TO USE ALL THE FUNCTIONALITIES OF THE WEBSITE, WHICH INCLUDES ADDING ITEMS TO YOUR SHOPPING BAG AND SUBMITTING YOUR ORDER.

WHEN YOU SUBMIT AN ORDER WE WILL SEND YOU AN EMAIL ACKNOWLEDGING RECEIPT OF YOUR ORDER. OUR ACCEPTANCE OF THE ORDER TAKES PLACE WHEN THE PRODUCTS ARE SHIPPED TO YOU - WE WILL SEND YOU AN EMAIL CONFIRMING THAT THE PRODUCTS HAVE BEEN SHIPPED (“ORDER CONFIRMATION”). AT THIS POINT A CONTRACT, CONTAINING THESE TERMS OF SALE, COMES INTO EXISTENCE AND IS BINDING ON YOU AND US (THE “CONTRACT”). WE RECOMMEND THAT YOU PRINT OR DOWNLOAD A COPY OF THESE TERMS OF SALE AND THE RELEVANT ORDER CONFIRMATION FOR FUTURE REFERENCE. IF WE ARE UNABLE TO SUPPLY YOU WITH A PRODUCT, WE WILL INFORM YOU OF THIS IN WRITING AND WILL NOT PROCESS THE ORDER.

OUR RIGHT TO REJECT YOUR ORDER OR CANCEL A CONTRACT

FULFILLMENT OF ALL ORDERS ON THE PLATFORM IS SUBJECT TO AVAILABILITY. WE EXPLICITLY RESERVE THE RIGHT NOT TO ACCEPT YOUR ORDER FOR ANY REASON. WE ALSO RESERVE THE RIGHT TO CANCEL A CONTRACT BY WRITTEN NOTICE TO YOU IN THE FOLLOWING SITUATIONS, WITHOUT BEING LIABLE FOR ANY DAMAGE OR COSTS OTHER THAN REPAYMENT OF ANY AMOUNT RECEIVED FROM YOU IN RELATION TO THE CONTRACT WE CANCELLED:

THE PRODUCT IS NOT AVAILABLE / IN STOCK;

YOUR BILLING INFORMATION IS NOT CORRECT OR NOT VERIFIABLE;

YOUR ORDER IS FLAGGED UP BY OUR SECURITY SYSTEMS AS AN UNUSUAL ORDER OR AN ORDER SUSCEPTIBLE TO FRAUD;

YOUR BANK TRANSFER PAYMENT IS NOT RECEIVED WITHIN 12 CALENDAR DAYS AFTER ACCEPTANCE OF YOUR ORDER;

WE BELIEVE YOU ARE UNDER THE LEGAL AGE IN YOUR COUNTRY;

THERE WAS AN ERROR IN THE PRICE DISPLAYED ON THE PLATFORM;

WE COULD NOT DELIVER TO THE ADDRESS PROVIDED BY YOU;

DUE TO AN EVENT OUTSIDE OUR CONTROL (SEE BELOW); OR

IN THE EVENT OF MISSPELLING, PRICING OR OTHER ERRORS OR MISTAKES IN THE PLATFORM INFORMATION.

DATA CHECK

WHEN YOU SEND US YOUR ORDER, WE MAY RUN SOME CHECKS ON IT BEFORE IT IS FULFILLED. THESE CHECKS MAY INCLUDE VERIFYING YOUR ADDRESS AND CHECKING FOR FRAUD. WE RUN PARTLY AUTOMATED CHECKS ON ALL PURCHASES TO FILTER OUT UNUSUAL OR SUSPECT TRANSACTIONS, OR TRANSACTIONS WHICH CAN BE IDENTIFIED AS SUSCEPTIBLE TO FRAUD. SUSPECTED FRAUD ON THE PLATFORM WILL BE INVESTIGATED AND IF NECESSARY PROSECUTED.

TITLE TRANSFER & RISK OF LOSS

WITH THE EXCEPTION OF PRODUCTS PICKED UP AT STAROCK DISTRIBUTOR STORES, THE TITLE AND RISK OF LOSS FOR PRODUCTS PURCHASED FROM STAROCK PASS TO YOU UPON OUR DELIVERY TO THE CARRIER. TITLE AND RISK OF LOSS FOR PRODUCTS PURCHASED ONLINE AND PICKED UP AT STAROCK DISTRIBUTOR STORES WILL PASS TO YOU UPON YOUR AUTHORIZED RECEIPT OF THOSE PRODUCTS. TITLE TO PRODUCT(S) WILL NOT TRANSFER UNTIL FULL PAYMENT HAS BEEN RECEIVED.

PRICE/PAYMENT

PAYMENT METHODS

YOU CAN FIND THE AVAILABLE PAYMENT METHODS FOR EACH COUNTRY IN THE CHECKOUT SECTION OF STAROCK.CA (THE “WEBSITE”). WE DO NOT ACCEPT ANY METHOD OF PAYMENT OTHER THAN THOSE LISTED AT CHECKOUT. PLEASE DO NOT TRY TO PAY BY ANY OTHER WAY THAN SPECIFIED THERE. IF YOU DO, WE WILL NOT BE LIABLE FOR LOSS OF THE PAYMENT OR ANY OTHER DAMAGES THAT MAY RESULT FROM THIS ACTION.

PAYMENT PROCESSING

EXCEPT WITH RESPECT TO PRE-ORDERED PRODUCTS, IF YOU PAY BY CREDIT/DEBIT CARD, WE WILL DEDUCT THE AMOUNT DUE FROM YOUR ACCOUNT AS SOON AS YOUR ORDER LEAVES OUR WAREHOUSE. IF YOU PAY BY BANK TRANSFER (ONLY AVAILABLE FOR BULK ORDERS), WE WILL START DELIVERY AFTER WE RECEIVE YOUR PAYMENT. THIS MAY TAKE SEVERAL DAYS. IN THE EVENT THAT NO PAYMENT HAS BEEN RECEIVED WITHIN 12 CALENDAR DAYS AFTER YOU SUBMITTED YOUR ORDER, YOUR PURCHASE WILL AUTOMATICALLY BE CANCELLED. PAYMENTS CAN ONLY BE PROCESSED IF THE BILLING INFORMATION CAN BE VERIFIED

PRICES AND CURRENCY

THE PRODUCT PRICES DISPLAYED ON THE PLATFORM ARE INCLUSIVE OF GOODS AND SERVICES TAX (GST), AS APPLICABLE. SHIPPING RATES ARE APPLIED PER ORDER. THE EXACT SHIPPING RATES DEPEND ON THE LOCATION WHERE YOUR ORDER IS BEING DELIVERED TO. FOR DETAILS ON SHIPPING RATES PER COUNTRY PLEASE CONTACT US: SALES@STAROCK.CA

PRICES ARE QUOTED IN LOCAL CURRENCY. IF YOU CHANGE THE COUNTRY OF DELIVERY WHILE BROWSING OR DURING CHECK OUT, PRICES FROM THAT MOMENT MAY BE QUOTED IN A DIFFERENT CURRENCY. PLEASE NOTE THAT CHANGING THE COUNTRY OF DELIVERY MAY HAVE AN INFLUENCE ON THE PRICE DUE TO A CHANGE IN CURRENCY OR TO COUNTRY SPECIFIC PRICING.

YOUR TOTAL PRICE

THE TOTAL PRICE SPECIFIED IN THE FINAL CHECK OUT SCREEN INCLUDES TAX AND SHIPPING COSTS. THIS PRICE WILL BE RECORDED IN THE ORDER CONFIRMATION, WHICH WE RECOMMEND YOU PRINT OR DOWNLOAD FOR FUTURE REFERENCE. IF PAYING BY CREDIT CARD, THE TOTAL AMOUNT FOR YOUR ENTIRE ORDER WILL BE REFLECTED ON YOUR STATEMENT IN YOUR LOCAL CURRENCY.

IF YOUR LOCAL CURRENCY IS DIFFERENT FROM THE CURRENCY IN WHICH THE PRICES ARE QUOTED, YOUR BANK WILL APPLY THE EXCHANGE RATE APPLICABLE PER THE DATE OF PURCHASE. YOUR BANK MAY APPLY A DIFFERENT EXCHANGE RATE, WHICH IS BEYOND OUR CONTROL.

CASH ON DELIVERY (COD)

IF YOU HAVE CHOSEN THE PAYMENT METHOD ‘CASH ON DELIVERY’, THE ORDER AMOUNT SET FORTH ON YOUR SHIPMENT CONFIRMATION IN THE LOCAL CURRENCY OF YOUR DESTINATION COUNTRY MUST BE PAID IN FULL BEFORE RECEIVING YOUR ITEMS AND SIGNING THE DELIVERY SHEET. THE PACKAGE CAN BE OPENED AND YOUR ITEMS INSPECTED ONLY AFTER THE PAYMENT IS MADE.

PRICE CHANGES

THE PRICES OF THE PRODUCTS WILL BE AS DISPLAYED ON THE PLATFORM. PRICES MAY CHANGE FROM TIME TO TIME, BUT CHANGES WILL NOT AFFECT ANY ORDER WHICH WE HAVE CONFIRMED IN AN ORDER CONFIRMATION.

SHIPPING & DELIVERY

DELIVERY – WHERE AND WHEN

WE DO NOT SHIP ON CERTAIN PUBLIC HOLIDAYS. PLEASE REFER TO THE HELP SECTION OF THE WEBSITE FOR DATES AND THE AVAILABLE DELIVERY TIMES AND METHODS. WE CAN ONLY FULFILL AN ORDER TO A DELIVERY ADDRESS WHICH IS A HOME OR OFFICE ADDRESS IN ONE OF THE COUNTRIES LISTED AT CHECKOUT.

SPLIT DELIVERY

WHERE POSSIBLE, WE TRY TO DELIVER ALL ITEMS WHICH YOU HAVE ORDERED AT THE SAME TIME. HOWEVER, PLEASE NOTE THAT DUE TO THE FACT THAT CUSTOMIZED PRODUCTS ARE MANUFACTURED AT DIFFERENT FACTORIES, AN ORDER FOR MULTIPLE CUSTOMIZED PRODUCTS MAY RESULT IN SPLIT SHIPMENTS.

WE RESERVE THE RIGHT TO SPLIT THE DELIVERY OF YOUR ORDER, FOR INSTANCE IF PART OF YOUR ORDER IS DELAYED OR UNAVAILABLE. IN THE EVENT THAT WE SPLIT YOUR ORDER, WE WILL NOTIFY YOU OF OUR INTENTION TO DO SO BY SENDING YOU AN E-MAIL TO THE E-MAIL ADDRESS PROVIDED BY YOU AT THE TIME YOUR ORDER WAS PLACED.

INSPECTION UPON DELIVERY

UPON DELIVERY, PLEASE INSPECT THE PACKAGING FOR DAMAGE. IF IT APPEARS THAT THE PRODUCTS ARE DAMAGED, PLEASE DO NOT ACCEPT THE SHIPMENT.

RETURNS & CANCELLATIONS

CANCELLING ORDER BEFORE DELIVERY

ALL SALES ARE FINAL UNLESS THERE WAS AN ISSUE WITH WRONG SIZE SHIPPED OR DAMAGE OF GOODS.

CUSTOMIZED ORDERS CANNOT BE CANCELLED BEFORE SHIPMENT, BECAUSE WE START BUILDING THE CUSTOMIZED PRODUCTS IMMEDIATELY AFTER RECEIVING THE ORDER. YOU ARE HOWEVER ENTITLED TO RETURN YOUR ORDER IN ACCORDANCE WITH THE RETURN PROCEDURES AND CONDITIONS BELOW.

RETURNING ORDERS AFTER DELIVERY – DEFECTIVE PRODUCTS

YOU ARE ENTITLED TO RETURN PRODUCTS DELIVERED TO YOU IN THE EVENT THAT THEY ARE DEFECTIVE OR OTHERWISE NOT IN CONFORMITY WITH YOUR ORDER WHEN YOU RECEIVED THEM. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS. IN THE EVENT YOUR CLAIM IS JUSTIFIED, THE PURCHASE PRICE AND THE SHIPPING COSTS WILL BE REFUNDED. FOR PRACTICAL INFORMATION ON HOW TO RETURN, SEE THE FAQ SECTION OF THE WEBSITE.

REFUND INFORMATION

ALL SALES ARE FINAL BUT IN THE EVENT CUSTOMER SERVICE HAS ISSUED A REFUND THEY WILL BE ISSUED BASED ON THE ORIGINAL FORM OF PAYMENT. IF YOU PAID VIA BANK TRANSFER YOU NEED TO GIVE THIS INFORMATION TO CUSTOMER SERVICE WHEN YOU INITIATE THE RETURN SO THAT WE CAN REFUND THE MONEY DIRECTLY TO YOUR ACCOUNT.

CONDITIONS APPLICABLE TO PRE-ORDERED PRODUCTS

PRE-ORDER IS THE PROCESS BY WHICH YOU ARE ABLE TO ORDER A PRODUCT IN ADVANCE OF THE SCHEDULED RETAIL LAUNCH. DUE TO THE NATURE OF PRE ORDERING, THE FOLLOWING SPECIFIC CONDITIONS APPLY TO PRE-ORDERED PRODUCTS:

DELIVERY. PRE-ORDERED PRODUCTS ARE TARGETED TO BE DELIVERED BEFORE THE RETAIL LAUNCH DATE, PROVIDED THAT WE HAVE RECEIVED YOUR PAYMENT AT LEAST 3 WORKING DAYS BEFORE SUCH DATE. CONCRETE DELIVERY TIMES DEPEND ON THE MOMENT THE PRODUCT IS AVAILABLE IN OUR WAREHOUSE. STANDARD DELIVERY TIMELINES WILL APPLY FROM THE MOMENT THE PRE-ORDERED PRODUCT IS AVAILABLE IN OUR WAREHOUSE. THIS INFORMATION IS BEST ESTIMATES ONLY, TIMELINES ARE NOT BINDING.

PAYMENT. YOUR PAYMENT WILL BE DEDUCTED AS SOON AS THE ORDER IS RECEIVED (OR, IN THE EVENT OF BANK TRANSFER, AS SOON AS POSSIBLE). WE WILL NOT START THE EXECUTION OF YOUR ORDER PRIOR TO HAVING RECEIVED PAYMENT. FOR BANK TRANSFERS THIS MAY MEAN THAT DELIVERY WILL BE LATER THAN SET OUT UNDER THE BULLET POINT ABOVE.

EVENTS OUTSIDE OUR CONTROL

AN EVENT OUTSIDE OUR CONTROL MEANS ANY ACT OR EVENT BEYOND OUR REASONABLE CONTROL, INCLUDING WITHOUT LIMITATION STRIKES, LOCK-OUTS OR OTHER INDUSTRIAL ACTION BY THIRD PARTIES, CIVIL COMMOTION, RIOT, INVASION, TERRORIST ATTACK OR THREAT OF TERRORIST ATTACK, WAR (WHETHER DECLARED OR NOT) OR THREAT OR PREPARATION FOR WAR, FIRE, EXPLOSION, STORM, FLOOD, EARTHQUAKE, SUBSIDENCE, EPIDEMIC, PANDEMIC, OR OTHER NATURAL DISASTER, OR FAILURE OF PUBLIC OR PRIVATE TELECOMMUNICATIONS NETWORKS.

IF AN EVENT OUTSIDE OUR CONTROL TAKES PLACE THAT AFFECTS THE PERFORMANCE OF OUR OBLIGATIONS UNDER THESE TERMS OF SALE:

A) WE WILL CONTACT YOU AS SOON AS REASONABLY POSSIBLE TO NOTIFY YOU; AND

B) OUR OBLIGATIONS UNDER THESE GENERAL CONDITIONS WILL BE SUSPENDED AND THE TIME FOR PERFORMANCE OF OUR OBLIGATIONS WILL BE EXTENDED FOR THE DURATION OF THE EVENT OUTSIDE OUR CONTROL.

WHERE THE EVENT OUTSIDE OUR CONTROL AFFECTS OUR DELIVERY OF A PRODUCT TO YOU, WE WILL ARRANGE A NEW DELIVERY DATE WITH YOU AFTER THE EVENT OUTSIDE OUR CONTROL IS OVER. YOU MAY CANCEL THE CONTRACT IF AN EVENT OUTSIDE OUR CONTROL TAKES PLACE AND YOU NO LONGER WISH US TO PROVIDE THE PRODUCTS. PLEASE SEE YOUR CANCELLATION RIGHTS UNDER CANCELLATION ABOVE.

OTHER IMPORTANT TERMS

WE MAY TRANSFER OUR RIGHTS AND OBLIGATIONS UNDER A CONTRACT TO ANOTHER ORGANIZATION, BUT THIS WILL NOT AFFECT YOUR RIGHTS OR OUR OBLIGATIONS UNDER THESE TERMS OF SALE.

YOU MAY ONLY TRANSFER YOUR RIGHTS OR YOUR OBLIGATIONS UNDER THESE TERMS OF SALE TO ANOTHER PERSON IF WE AGREE IN WRITING.

EACH OF THE PARAGRAPHS OF THIS TERMS OF SALE OPERATES SEPARATELY. IF ANY COURT OR RELEVANT AUTHORITY DECIDES THAT ANY OF THEM ARE UNLAWFUL OR UNENFORCEABLE, THE REMAINING PARAGRAPHS WILL REMAIN IN FULL FORCE AND EFFECT.

IF WE FAIL TO INSIST THAT YOU PERFORM ANY OF YOUR OBLIGATIONS UNDER THESE TERMS OF SALE, OR IF WE DO NOT ENFORCE OUR RIGHTS AGAINST YOU, OR IF WE DELAY IN DOING SO, THAT WILL NOT MEAN THAT WE HAVE WAIVED OUR RIGHTS AGAINST YOU AND WILL NOT MEAN THAT YOU DO NOT HAVE TO COMPLY WITH THOSE OBLIGATIONS.

IF WE DO WAIVE A DEFAULT BY YOU, WE WILL ONLY DO SO IN WRITING, AND THAT WILL NOT MEAN THAT WE WILL AUTOMATICALLY WAIVE ANY LATER DEFAULT BY YOU. WE WILL NOT FILE A COPY OF THE CONTRACT BETWEEN US.

TERMS OF USE

STAROCK AND ITS AFFILIATES ("STAROCK") OPERATES THE WEBSITE AT WWW.STAROCK.CA (THE "WEBSITE" OR "SITE"). TO ASSIST YOU IN USING THE WEBSITE AND ASSOCIATED SERVICES, AND TO ENSURE A CLEAR UNDERSTANDING OF THE RELATIONSHIP ARISING FROM YOUR USE OF THE WEBSITE AND PARTICIPATION IN THE SERVICES, WE HAVE CREATED (I) THESE TERMS OF USE (THE "TERMS OF USE" OR "TERMS") AND (II) A PRIVACY POLICY. OUR PRIVACY POLICY EXPLAINS HOW WE TREAT INFORMATION YOU PROVIDE TO US THROUGH THE SITE, AND OUR TERMS GOVERN YOUR USE OF OUR SITE AND PARTICIPATION IN OUR SERVICES. OUR TERMS AND PRIVACY POLICY APPLY TO ANY VISITOR TO THE WEBSITE (COLLECTIVELY, "YOU"), INCLUDING CASUAL VISITORS TO OUR SITE WHO DO NOT PARTICIPATE IN THE SERVICES. THE TERMS "STAROCK," "WE" AND "US" REFER TO STAROCK.

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE YOU ACCESS OR USE THE WEBSITE. BY ACCESSING THE WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS OUR WEBSITE.

YOUR AGREEMENT. THESE TERMS GOVERN: (I) YOUR USE OF THE WEBSITE, (II) YOUR RECEIPT OF AND PARTICIPATION IN STAROCK’S SERVICES OFFERED THROUGH THE WEBSITE (THE "SERVICES"), (III) YOUR PROVISION OF INFORMATION IN CONNECTION WITH USING THE WEBSITE (COLLECTIVELY, THE "USER CONTENT "); AND (IV) YOUR USE OF INFORMATION OBTAINED THROUGH THE WEBSITE, INCLUDING INFORMATION, SOFTWARE, ARTWORK, TEXT, VIDEO, AUDIO, PICTURES, CONTENT, TRADEMARKS, TRADE DRESS, AND OTHER INTELLECTUAL PROPERTY OWNED BY STAROCK OR ITS LICENSORS AND MADE AVAILABLE TO YOU THROUGH THE WEBSITE (COLLECTIVELY, THE "STAROCK CONTENT"). PLEASE READ THESE TERMS CAREFULLY; THEY IMPOSE LEGAL OBLIGATIONS ON YOU AND ON STAROCK, AND ESTABLISH OUR LEGAL RELATIONSHIP. BY ACCESSING OUR WEBSITE, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND AGREE TO BE LEGALLY BOUND BY THEM.

YOUR CONSENT TO OUR PRIVACY PRACTICES. AS NOTED ABOVE, OUR PRIVACY POLICY EXPLAINS HOW WE TREAT INFORMATION THAT YOU PROVIDE TO US THROUGH THE SITE. BY ACCESSING OUR WEBSITE, YOU CONSENT TO OUR PRIVACY PRACTICES.

OWNERSHIP; RESERVATION OF RIGHTS.THE INFORMATION, SOFTWARE, ARTWORK, TEXT, VIDEO, AUDIO, PICTURES, TRADEMARKS, TRADE DRESS, AND OTHER INTELLECTUAL PROPERTY EMBODIED IN THE WEBSITE, SERVICES, OR THE STAROCK CONTENT, ARE THE PROPRIETARY PROPERTY OF STAROCK AND ITS LICENSORS, AND ARE PROTECTED BY CANADA AND INTERNATIONAL COPYRIGHT AND OTHER INTELLECTUAL PROPERTY LAWS, OR ARE USED UNDER THE PRINCIPLES OF FAIR USE. STAROCK AND ITS LICENSORS RETAIN ALL RIGHTS WITH RESPECT TO THE WEBSITE, SERVICES, AND THE STAROCK CONTENT EXCEPT THOSE EXPRESSLY GRANTED TO YOU IN THESE TERMS. YOU AGREE NOT TO DUPLICATE, PUBLISH, DISPLAY, DISTRIBUTE, MODIFY, OR CREATE DERIVATIVE WORKS FROM THE MATERIAL PRESENTED THROUGH THE SITE AND/OR THROUGH THE SERVICES UNLESS SPECIFICALLY AUTHORIZED IN WRITING BY STAROCK.

GRANT OF RIGHTS

CODE OF CONDUCT. AS A CONDITION TO YOUR USE OF THE WEBSITE AND THE SERVICES, YOU AGREE TO FOLLOW OUR CODE OF CONDUCT, SET OUT BELOW. UNDER THIS CODE, YOU WILL NOT:

INFRINGE ANY THIRD PARTY'S COPYRIGHT, PATENT, TRADEMARK, TRADE SECRET, OR OTHER PROPRIETARY RIGHTS OR RIGHTS OF PUBLICITY OR PRIVACY. ELECTRONIC MATERIALS – SUCH AS MUSIC, VIDEOS, GAMES, IMAGES, AND TEXT IN ELECTRONIC FORM – CAN EASILY BE COPIED, MODIFIED, AND SENT OVER NETWORKS (SUCH AS THE INTERNET). THESE ELECTRONIC MATERIALS ARE THUS EXTREMELY VULNERABLE TO UNAUTHORIZED DISTRIBUTION AND COPYRIGHT INFRINGEMENT. THESE MATERIALS MAY NOT BE TRANSMITTED OVER THE WEBSITE WITHOUT THE COPYRIGHT OWNER'S PERMISSION, OR WITHOUT A LEGITIMATE "FAIR USE" JUSTIFICATION FOR THE TRANSMITTAL.

TRANSMIT MATERIAL THAT CONTAINS VIRUSES, TROJAN HORSES, WORMS, TIME BOMBS, CANCELBOTS, OR OTHER COMPUTER-PROGRAMMING ROUTINES THAT ARE INTENDED TO DAMAGE, DETRIMENTALLY INTERFERE WITH, SURREPTITIOUSLY INTERCEPT, OR EXPROPRIATE ANY SYSTEM, DATA, OR PERSONAL INFORMATION.

USE THE WEBSITE TO ARTIFICIALLY GENERATE TRAFFIC OR PAGE LINKS TO A WEBSITE OR FOR ANY OTHER PURPOSE NOT EXPRESSLY ALLOWED UNDER THESE TERMS.

USE THE WEBSITE IN A MANNER THAT COULD DISABLE, OVERBURDEN, OR IMPAIR THE WEBSITE OR SERVICES, OR INTERFERE WITH ANY OTHER PARTY'S USE AND ENJOYMENT OF THE WEBSITE AND SERVICES, SUCH AS THROUGH SENDING "SPAM" EMAIL.

USE THE WEBSITE TO TEST OR REVERSE ENGINEER THE WEBSITE IN ORDER TO FIND LIMITATIONS, VULNERABILITIES, OR TO EVADE FILTERING CAPABILITIES.

SEEK TO OBTAIN ACCESS TO ANY MATERIALS OR INFORMATION THROUGH "HACKING," "DATA HARVESTING," OR THROUGH OTHER MEANS WE HAVE NOT INTENTIONALLY MADE AVAILABLE TO YOU THROUGH THE WEBSITE.

USE THE WEBSITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THESE TERMS. FOR EXAMPLE, YOU WILL NOT USE THE WEBSITE TO VIOLATE ANY LAW, STATUTE, OR REGULATION (INCLUDING, WITHOUT LIMITATION, THOSE GOVERNING EXPORT CONTROL, CONSUMER PROTECTION, UNFAIR COMPETITION, ANTI-DISCRIMINATION, OR FALSE ADVERTISING).

MONITORING; REVOCATION OR SUSPENSION OF USE PRIVILEGES.WE RESERVE THE RIGHT AT ANY TIME TO (I) MONITOR YOUR USE OF THE WEBSITE, AND (II) TERMINATE OR SUSPEND YOUR USE OF SOME OR ALL SERVICES IF YOU ENGAGE IN ACTIVITIES THAT WE CONCLUDE, IN OUR DISCRETION, BREACH OUR CODE OF CONDUCT OR OTHERWISE VIOLATE THESE TERMS OR OUR PRIVACY POLICY.

ALTHOUGH WE HAVE NO – AND ASSUME NO – OBLIGATION TO MONITOR ACTIVITIES ON THE WEBSITE, PLEASE UNDERSTAND THAT WE MAY EMPLOY FILTERS DESIGNED TO DETECT AND BLOCK INAPPROPRIATE CONTENT UNDER THIS CODE OF CONDUCT. WE RESERVE THE RIGHT TO REQUEST EDITS TO REMOVE ANY INFORMATION OR MATERIALS, IN WHOLE OR IN PART, THAT WE BELIEVE, IN OUR SOLE DISCRETION, ARE INCOMPATIBLE WITH OUR CODE OF CONDUCT. IF YOU DO NOT REMOVE OBJECTIONABLE CONTENT IN RESPONSE TO OUR REASONABLE REQUESTS, WE WILL TERMINATE YOUR USE OF SOME OR ALL OF THE SERVICES AT ISSUE.

USERS SHOULD ALSO UNDERSTAND THAT OUR CODE OF CONDUCT IS BASED IN MANY INSTANCES ON PRINCIPLES OF APPLICABLE LAW. USERS WHO VIOLATE OUR CODE OF CONDUCT ACCORDINGLY MAY BE EXPOSED UNDER THESE LAWS TO CRIMINAL CHARGES, AND CIVIL LIABILITY TO HARMED PARTIES FOR COMPENSATORY DAMAGES AND ATTORNEY'S FEES. STAROCK MARKET RESERVES THE RIGHT AT ALL TIMES TO DISCLOSE INFORMATION IT DEEMS NECESSARY TO SATISFY ANY APPLICABLE LAW, REGULATION, LEGAL PROCESS, OR GOVERNMENTAL REQUEST, CONSISTENT WITH OURPRIVACY POLICY.

LINKSTO THIRD-PARTY SITES. THE WEBSITE MAY ALSO CONTAIN LINKS OR PRODUCE SEARCH RESULTS THAT REFERENCE LINKS TO THIRD PARTY WEBSITES (COLLECTIVELY "LINKED SITES"), SUCH AS THOSE TO VISIT OUR PAGES ON SOCIAL MEDIA WEBSITES. STAROCK HAS NO CONTROL OVER THESE LINKED SITES OR THEIR CONTENT AND DOES NOT ASSUME RESPONSIBILITY OR LIABILITY FOR ANY CONTENT, OPINIONS, MATERIAL AVAILABLE ON LINKED SITES, OR SUCH LINKED SITES' PRIVACY PRACTICES WITH RESPECT TO INFORMATION THAT YOU PROVIDE TO THE LINKED SITES. STAROCK DOES NOT ENDORSE THE CONTENT OF ANY LINKED SITE, NOR DOES STAROCK WARRANT THAT A LINKED SITE WILL BE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL CODE THAT CAN IMPACT YOUR COMPUTER OR OTHER WEB-ACCESS DEVICE. BY USING THE WEBSITE TO SEARCH FOR OR LINK TO ANOTHER SITE, YOU AGREE AND UNDERSTAND THAT SUCH USE IS AT YOUR OWN RISK. FOR EXAMPLE, IF YOU SUBMIT PERSONALLY IDENTIFIABLE INFORMATION TO A LINKED SITE, THEN THE INFORMATION THAT YOU SUBMIT SHALL BE GOVERNED BY THE LINKED SITE'S PRIVACY POLICY AND TERMS OF USE, AND NOT BY STAROCK’S PRIVACY POLICY AND TERMS OF USE.

USER CONDUCT; USER DISPUTES. STAROCK IS NOT RESPONSIBLE FOR AND IS NOT LIABLE FOR USER CONTENT OR USER CONDUCT. YOU ARE SOLELY RESPONSIBLE FOR YOUR USER CONTENT, CONDUCT, AND INTERACTION WITH OTHER SITE VISITORS, BOTH ONLINE AND OFFLINE. WE HAVE NO OBLIGATION TO BECOME INVOLVED IN DISPUTES BETWEEN SITE VISITORS. IF YOU HAVE A DISPUTE WITH ONE OR MORE SITE VISITORS, YOU RELEASE STAROCK (AND OUR OFFICERS, DIRECTORS, AGENTS, EMPLOYEES, SUBSIDIARIES, AND AFFILIATES) FROM CLAIMS, DEMANDS, AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTE.

TERMS AND CONDITIONS OF PRODUCTS.

PRODUCT(S).

“PRODUCT(S)” SHALL MEAN ANY GOODS PURCHASED THROUGH THIS SITE, AND ANY SUBDOMAINS.

STAROCK MAY CHANGE THE PRODUCT (I) TO REFLECT ANY CHANGES IN RELEVANT LAWS AND REGULATORY REQUIREMENTS AND (II) TO IMPLEMENT MINOR TECHNICAL ADJUSTMENTS AND IMPROVEMENTS. THESE CHANGES WILL NOT AFFECT THE CLIENT'S USE OF THE PRODUCT.

PRODUCTS OFFERED ARE INTENDED FOR PERSONAL USE. VERIFICATION OF INFORMATION MAY BE REQUIRED PRIOR TO OUR ACCEPTANCE OF ANY ORDER. WE FURTHER RESERVE THE RIGHT TO LIMIT QUANTITIES OF PRODUCTS PURCHASED BY EACH CUSTOMER OR TO REFUSE TO PROVIDE ANY CUSTOMER WITH ANY SUCH PRODUCTS. YOUR PROPERLY COMPLETED AND DELIVERED ORDER FORM THROUGH THE SITE CONSTITUTES YOUR OFFER TO PURCHASE THE GOODS OR SERVICES REFERENCED IN YOUR ORDER. YOUR ORDER WILL BE DEEMED TO BE ACCEPTED ONLY IF AND WHEN STAROCK SENDS AN ORDER ACCEPTANCE AND SHIPPING NOTICE EMAIL TO YOUR EMAIL ADDRESS.

STAROCK ENDEAVORS TO BE ACCURATE WHEN DESCRIBING AND DISPLAYING PRODUCTS ON THE SERVICES. HOWEVER, ITEMS MAY OCCASIONALLY BE MISPRICED, DESCRIBED INACCURATELY, OR UNAVAILABLE (FOR EXAMPLE, DUE TO DELAYS WITH RESPECT TO UPDATING THE SERVICES OR OUR ADVERTISING ON OTHER WEBSITES). CERTAIN WEIGHTS, MEASURES AND SIMILAR DESCRIPTIONS ARE APPROXIMATE AND ARE PROVIDED FOR CONVENIENCE PURPOSES ONLY, AND FIT AND SIZING MAY VARY BETWEEN BRANDS, PRODUCTS, AND EVEN THE SAME OR SIMILAR PRODUCTS. THE PARTICULAR TECHNICAL SPECIFICATIONS AND SETTINGS OF YOUR COMPUTER AND ITS DISPLAY COULD AFFECT THE ACCURACY OF ITS DISPLAY OF THE COLORS OF PRODUCTS OFFERED ON THE SERVICES. AS A RESULT, AND AS SET FORTH IN THE “DISCLAIMERS” SECTION BELOW, STAROCK DOES NOT AND CANNOT GUARANTEE THE ACCURACY, RELIABILITY, CURRENCY OR COMPLETENESS OF THE INFORMATION ON THE SERVICES, INCLUDING PRICES, PRODUCT IMAGES, DESCRIPTIONS, SPECIFICATIONS, AND INDICATIONS OF AVAILABILITY. STAROCK RESERVES THE RIGHT TO CHANGE OR UPDATE INFORMATION AND TO CORRECT ERRORS, INACCURACIES, OR OMISSIONS AT ANY TIME WITHOUT PRIOR NOTICE.

PRODUCT PRICING.

THE PRICE FOR ALL GOODS WILL BE AS QUOTED ON THE SERVICES. THE PRICES DISPLAYED ON THE SERVICES ARE QUOTED IN CANADIAN DOLLARS. PRICES AND AVAILABILITY INFORMATION ARE SUBJECT TO CHANGE WITHOUT NOTICE. PRICES DO NOT INCLUDE SALES TAX (AND FOR INTERNATIONAL SALES VALUE ADDED TAX, CUSTOMS AND DUTIES), WHERE APPLICABLE, OR DELIVERY COSTS, BOTH OF WHICH YOU AGREE TO PAY UPON ORDERING. STAROCK RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS PRICES AND BILLING METHODS FOR PRODUCTS SOLD, EFFECTIVE IMMEDIATELY UPON POSTING ON THE SITE OR BY ELECTRONIC COMMUNICATIONS TO YOU.

IF SHIPPING COSTS ARE CHARGED, THESE WILL BE CLEARLY STATED ON THE SITE BEFORE PURCHASE. THE SHIPPING COSTS WILL BE DISPLAYED SEPARATELY IN THE ORDERING PROCESS.

STAROCK’S PRICING AND THE AVAILABILITY OF THE PRODUCT CAN CHANGE AT ANY TIME WITHOUT NOTICE. PRICES INDICATED ARE IN CANADIAN DOLLARS AND WE WILL INDICATE TO YOU ANY OTHER APPLICABLE SHIPPING CHARGES AND TAXES PRIOR TO YOUR PURCHASE. BY YOUR PURCHASE, YOU AGREE TO INDEMNIFY AND HOLD STAROCK HARMLESS FROM AND AGAINST ANY LIABILITIES, INTEREST, PENALTIES OR FEES ARISING FROM A FAILURE TO PAY ANY SUCH CHARGES OR TAXES FOR WHICH YOU MAY BE LIABLE.

ORDER PROCESS, PAYMENT, AND ELECTRONIC COMMUNICATIONS.

IF YOU PLACE ANY ORDERS FOR PRODUCTS ON THE SITE, YOU ARE EXPRESSLY AGREEING THAT STAROCK IS PERMITTED TO BILL YOU THE APPLICABLE FEES, ANY APPLICABLE TAX AND ANY OTHER CHARGES YOU MAY INCUR WITH STAROCK YOU AGREE THAT THE FEES WILL BE BILLED TO YOUR PAYMENT CARD YOU PROVIDE IN ACCORDANCE WITH THE BILLING TERMS IN EFFECT AT THE TIME A FEE OR CHARGE IS DUE AND PAYABLE, AS APPLICABLE. ALL BILLING INFORMATION MUST MATCH THE SHIPPING ADDRESS, NO EXCEPTIONS. NO ORDERS, BILLING INFORMATION, OR PURCHASES MADE BY A CUSTOMER OUTSIDE CANADA (AND IN THOSE INSTANCES IDENTIFIED IN THE PRODUCTS LISTING, THOSE EXCLUDED STATES WITHIN CANADA) WILL BE ACCEPTED, OR PROCESSED. IF PAYMENT IS NOT RECEIVED OR CANNOT BE CHARGED TO YOUR PAYMENT CARD FOR ANY REASON IN ADVANCE OF SHIPPING YOUR ORDER, STAROCK RESERVES THE RIGHT TO EITHER SUSPEND OR TERMINATE YOUR ORDER.

ALL ORDERS PLACED BY YOU ARE SUBJECT TO ACCEPTANCE BY STAROCK AND ALL ITEMS ARE SUBJECT TO AVAILABILITY. ORDER PROCESSING MAY TAKE BETWEEN 1 TO 7 DAYS (NOT INCLUDING WEEKENDS OR HOLIDAYS) AND SOMETIMES LONGER, DEPENDING UPON VOLUME OF ORDERS. SPECIAL PRODUCT ORDERS (INCLUDING LIMITED EDITIONS, AND PRE-ORDER OFFERS) MAY CONTAIN ADDITIONAL TERMS, OF WHICH WILL BE PROVIDED FOR EACH RESPECTIVE PRODUCT. PLEASE READ PRODUCT SALES TERMS LISTED FOR EACH PRODUCT CAREFULLY BEFORE PLACING YOUR ORDER.

ACKNOWLEDGEMENT OF YOUR ORDER MEANS THAT STAROCK HAS RECEIVED YOUR ORDER REQUEST; IT DOES NOT MEAN THAT YOUR ORDER HAS BEEN ACCEPTED OR SHIPPED, OR THAT THE PRICE OR AVAILABILITY OF AN ITEM HAS BEEN CONFIRMED. STAROCK MAY IN ITS DISCRETION REQUIRE ADDITIONAL VERIFICATION OR INFORMATION BEFORE ACCEPTING ANY ORDER.

STAROCK RESERVES THE RIGHT, WITHOUT PRIOR NOTICE AND IN ITS SOLE DISCRETION, TO REFUSE OR CANCEL ANY ORDER FOR ANY REASON. SOME SITUATIONS THAT MAY RESULT IN YOUR ORDER BEING CANCELED INCLUDE, BUT ARE NOT LIMITED TO: INVALID, INCOMPLETE, IMPROPER, OR MISSING PAYMENT OR SHIPPING INFORMATION; LIMITATIONS ON QUANTITIES AVAILABLE FOR PURCHASE; INACCURACIES OR ERRORS IN PRODUCT OR PRICING INFORMATION; USE OF ANY ROBOT, SPIDER OR OTHER AUTOMATIC DEVICE, SOFTWARE, PROCESS OR APPLICATION TO PLACE, OR TAKE PREPARATORY STEPS TO PLACE, ONE OR MORE ORDERS; VIOLATION OF THESE TERMS AND CONDITIONS; OR ACTUAL OR SUSPECTED FRAUD OR ABUSE.

BY USING THE SITE, YOU CONSENT TO RECEIVING ELECTRONIC COMMUNICATIONS FROM STAROCK. THESE ELECTRONIC COMMUNICATIONS MAY INCLUDE NOTICES ABOUT APPLICABLE FEES AND CHARGES, TRANSACTIONAL INFORMATION AND OTHER INFORMATION CONCERNING OR RELATED TO OUR SITE AND SERVICES. THESE ELECTRONIC COMMUNICATIONS ARE PART OF YOUR RELATIONSHIP WITH STAROCK AND YOU RECEIVE THEM AS PART OF YOUR PRODUCT ORDER. YOU AGREE THAT ANY NOTICES, AGREEMENTS, DISCLOSURES OR OTHER COMMUNICATIONS THAT WE SEND YOU ELECTRONICALLY WILL SATISFY ANY LEGAL COMMUNICATION REQUIREMENTS, INCLUDING THAT SUCH COMMUNICATIONS BE IN WRITING.

RISK OF LOSS. ALL PURCHASES THROUGH THE SERVICES ARE MADE PURSUANT TO A SHIPMENT CONTRACT. THIS MEANS THAT THE RISK OF LOSS AND TITLE FOR SUCH ITEMS PASS TO YOU UPON STAROCK’S DELIVERY OF SUCH ITEMS TO THE SHIPPING CARRIER. EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS AND CONDITIONS, YOU ARE SOLELY RESPONSIBLE FOR FILING ANY CLAIMS WITH THE APPLICABLE CARRIER FOR DAMAGED AND/OR LOST SHIPMENTS.

SHIPPING AND RETURNS/EXCHANGES. ANY ESTIMATED ARRIVAL OR DELIVERY DATE PROVIDED BY STAROCK IS NOT A GUARANTEE. ALTHOUGH STAROCK WILL MAKE REASONABLE EFFORT TO MEET ESTIMATED DATES, DELIVERY OF THE PRODUCT MAY TAKE MORE OR LESS TIME THAN ESTIMATED AND STAROCK DISCLAIMS ANY LOSS, DAMAGE, OR INJURY RESULTING FROM A DELAY IN ARRIVAL OR DELIVERY. YOU ACKNOWLEDGE AND AGREE THAT STAROCK SHALL NOT BE LIABLE FOR, OR OTHERWISE OBLIGATED TO APPROVE OR ACCEPT ANY CANCELLATIONS OR REFUNDS REQUESTS FROM YOU RELATED TO ANY: (I) PRE-ORDER PRODUCTS; (II) LIMITED EDITION PRODUCTS; (III) FINAL SALE PRODUCTS; (IV) CUSTOM ORDER PRODUCTS; (V) PRODUCTS THAT HAVE PRODUCED AND/OR SHIPPED PRIOR TO SUCH CANCELLATION AND/OR REFUND REQUEST; AND (VI) THOSE PRODUCTS SUBJECT TO ADDITIONAL TERMS AND CONDITIONS IDENTIFIED IN THEIR RESPECTIVE PRODUCTS LISTING.

IF THE ORDERED PRODUCT IS OUT OF STOCK OR CAN NO LONGER BE SUPPLIED FOR ANY OTHER REASON, STAROCK MAY ELECT TO CANCEL THE ORDER BY NOTIFYING YOU IN WRITING, AND REFUND YOUR PURCHASE.

IF A DELIVERED PRODUCT FAILS TO COMPLY WITH THIS LIMITED WARRANTY, YOU MUST NOTIFY STAROCK THEREOF WITHIN FIVE (5) DAYS. YOU CAN SUBMIT A COMPLAINT BY EMAIL OR IN WRITING. THE CONTACT DETAILS OF STAROCK ARE PROVIDED AT THE END OF THIS TERMS AND CONDITIONS AND LIMITED WARRANTY POLICY. STAROCK WILL RESPOND TO THE COMPLAINT AS SOON AS POSSIBLE, AND IN ANY CASE WITHIN SEVEN (7) DAYS AFTER RECEIPT OF THE COMPLAINT. IF STAROCK IS UNABLE TO FORMULATE A SUBSTANTIVE RESPONSE TO THE COMPLAINT WITHIN SUCH PERIOD, STAROCK WILL CONFIRM RECEIPT OF THE COMPLAINT AND GIVE AN INDICATION OF THE TIME WITHIN WHICH IT EXPECTS TO BE ABLE TO GIVE YOU A SUBSTANTIVE OR DEFINITIVE RESPONSE. THE WARRANTY LIABILITY OF STAROCK IS LIMITED TO YOUR PURCHASE PRICE FOR THE PRODUCT UNLESS OTHERWISE PROHIBITED BY LAW.

PLEASE NOTE: ONLY ITEMS PURCHASED BY THE ORIGINAL PURCHASER ON STAROCK.CA MAY BE ACCEPTED BY STAROCK FOR RETURN. IF YOU PURCHASED YOUR PRODUCTS FROM ONE OF OUR AUTHORIZED RETAILERS, PLEASE CONTACT THEM FOR ASSISTANCE.

ALL RETURNS FROM STAROCK.CA MUST BE ACCOMPANIED BY ALL ORIGINAL PRODUCT COMPONENTS IN THE ORIGINAL PACKAGING, SEALED, UNUSED AND UNDAMAGED BY THE ORIGINAL PURCHASER. STAROCK THE RIGHT TO INSPECT ANY RETURN AND TO LIMIT RETURNS IF WE HAVE REASON TO SUSPECT MISUSE OF OUR RETURNS POLICY (SUCH AS EXCESSIVE RETURNS OR FRAUD).

IF YOU PURCHASE A PRODUCT FROM AN UNAUTHORIZED RESELLER, THE WARRANTY IS NOT VALID, AND STAROCK HAS NO WARRANTY OBLIGATION OF ANY KIND. PLEASE BE AWARE THAT THERE ARE SOME WEBSITES OR DEALERS (E.G. EBAY, AMAZON, ETC.) WHO CLAIM TO BE AUTHORIZED RESELLERS BUT ARE NOT. PRODUCTS SOLD ON THESE WEBSITES OR FROM THESE DEALERS DO NOT CARRY A WARRANTY FROM STAROCK. WHEN YOU PURCHASE PRODUCTS FROM AN UNAUTHORIZED WEBSITE, YOU ARE TAKING A RISK BECAUSE THESE PRODUCTS MAY BE COUNTERFEIT, USED, DEFECTIVE, OR MAY NOT BE DESIGNED OR FIT FOR USE IN YOUR COUNTRY. PLEASE ENSURE THAT YOU ONLY PURCHASE PRODUCTS THROUGH THE SITE OR FROM AN AUTHORIZED RESELLER. IF YOU HAVE ANY QUESTIONS ABOUT AUTHORIZED RESELLERS, PLEASE CONTACT US. THIS DISCLAIMER IS WITHOUT PREJUDICE TO ANY RIGHTS CONSUMERS MAY HAVE AND TO THE EXTENT PERMITTED BY APPLICABLE LAW.

STAROCK RESERVES THE RIGHT TO REPAIR, REPLACE OR (PARTIALLY) REFUND THE COST OF A PRODUCT. STAROCK WILL ONLY PAY THE COSTS OF RETURN AND OTHER SHIPPING COSTS IN CASE OF DEFECTIVE OR MISDESCRIBED PRODUCTS. THESE RIGHTS SHALL ONLY APPLY TO THE ORIGINAL PURCHASER.

LIMITED WARRANTY AND DISCLAIMER. STAROCK DOES NOT PROMISE THAT THE WEBSITE, PRODUCTS, OR SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED. THE WEBSITE AND ALL SERVICES AND CONTENT WITHIN IT ARE DELIVERED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WHEN YOU ACCESS THE WEBSITE, YOU DO SO AT YOUR OWN RISK. STAROCK DOES NOT WARRANT OR REPRESENT THAT MATERIALS YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL FEATURES.

STAROCK DISCLAIMS: (I) ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (II) ANY RESPONSIBILITY OR LIABILITY FOR THE ACCURACY, CONTENT, COMPLETENESS, OR LEGALITY OF INFORMATION AVAILABLE THROUGH THE WEBSITE; AND (III) ANY RESPONSIBILITY OR LIABILITY FOR HARM RESULTING FROM DOWNLOADING OR ACCESSING INFORMATION THROUGH THE WEBSITE, INCLUDING HARM CAUSED BY VIRUSES OR SIMILAR DESTRUCTIVE FEATURES. YOU EXPRESSLY AGREE THAT USE OF THE WEBSITE AND RELATED SERVICES AND CONTENT IS AT YOUR SOLE RISK.

LIMITATION OF LIABILITY.UNDER NO CIRCUMSTANCES INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT, TORT, OR NEGLIGENCE, WILL STAROCK BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) THAT ARISE OUT OF OR ARE RELATED TO YOUR USE OF THE WEBSITE AND RELATED SERVICES AND CONTENT.

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD STAROCK AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES HARMLESS FROM ANY LIABILITY TO THIRD PARTIES, INCLUDING REASONABLE ATTORNEYS' FEES, ARISING FROM OR RELATED TO YOUR BREACH OF THESE TERMS.

FORCE MAJEURE. NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS AND LIMITED WARRANTY, NEITHER PARTY WILL BE LIABLE TO THE OTHER PARTY FOR ANY DELAY IN PERFORMING OR FAILURE TO PERFORM ANY OF ITS OBLIGATIONS UNDER THIS AGREEMENT TO THE EXTENT PERFORMANCE IS DELAYED OR PREVENTED DUE TO FORCE MAJEURE. "FORCE MAJEURE" WILL MEAN CAUSES THAT ARE BEYOND THE REASONABLE CONTROL OF THE PARTY CLAIMING FORCE MAJEURE AND THAT COULD NOT HAVE BEEN AVOIDED OR PREVENTED BY REASONABLE FORESIGHT, PLANNING OR IMPLEMENTATION BY THE PARTY CLAIMING FORCE MAJEURE, INCLUDING WITHOUT LIMITATION: (A) ANY ACT OF GOD, FIRE, EXPLOSION, LIGHTNING, STORM, FLOOD, EARTHQUAKE, OR ACCIDENT; (B) WAR, TERRORISM, HOSTILITIES, CIVIL WAR, INSURRECTION, RIOT, CIVIL UNREST, COMMOTION OR ACTS OF A PUBLIC ENEMY; (C) LABOR SHORTAGES, STRIKES, LOCK-OUTS, OR OTHER LABOR, INDUSTRIAL OR TRADE ACTION, DISPUTES, DISRUPTION OR DISTURBANCES (WHETHER INVOLVING ITS EMPLOYEES OR THOSE OF ANY OTHER PERSON); (D) THEFT, SABOTAGE, MALICIOUS DAMAGE, FRAUD, EPIDEMIC, PANDEMIC, PLAGUES, OR QUARANTINE RESTRICTIONS; OR (E) FAILURE, MALFUNCTION OR UNAVAILABILITY OF POWER, TELECOMMUNICATIONS, DATA COMMUNICATIONS, OR RELATED SERVICES. ANY DELAY OR FAILURE OF THIS KIND WILL NOT BE DEEMED TO BE A BREACH OF THESE TERMS AND CONDITIONS AND LIMITED WARRANTY AND THE TIME FOR PERFORMANCE OF THE AFFECTED OBLIGATION WILL BE EXTENDED BY A PERIOD THAT IS REASONABLE IN THE CIRCUMSTANCES. A PARTY CLAIMING THE BENEFIT OF THIS CLAUSE WILL USE REASONABLE EFFORTS TO MITIGATE THE EFFECT OF ANY OF THE EVENTS OR CIRCUMSTANCES REFERRED TO ABOVE AND WILL PROMPTLY ADVISE THE OTHER PARTY OF THE DATE BY WHICH ITS PERFORMANCE MAY REASONABLY BE EXPECTED TO RESUME.

YOUR NOTICE MUST COMPLY WITH THE DIGITAL MILLENNIUM COPYRIGHT ACT (17 U.S.C. §512) (THE "DMCA"). UPON RECEIPT OF A COMPLIANT NOTICE, WE WILL RESPOND AND PROCEED IN ACCORDANCE WITH THE DMCA.

MODIFICATIONS TO THESE TERMS. WE MAY MODIFY AND CHANGE THESE TERMS OVER TIME. WE WILL NOT "RETROACTIVELY" CHANGE THESE TERMS, AND ANY MODIFICATIONS WE MAKE SHALL TAKE EFFECT PROSPECTIVELY, ONCE YOU NEXT ACCESS THE WEBSITE. PLEASE FEEL FREE TO PRINT OUT A COPY OF THESE TERMS FOR YOUR RECORDS.

THESE TERMS SHALL NOT BE ASSIGNABLE BY YOU, EITHER IN WHOLE OR IN PART. STAROCK RESERVES THE RIGHT TO ASSIGN ITS RIGHTS AND OBLIGATIONS UNDER THESE TERMS.

IN ADDITION TO ANY PROVISION THAT BY ITS NATURE OR INTENT IS INTENDED TO SURVIVE THE TERMINATION OF THESE TERMS, THE FOLLOWING PROVISIONS SHALL SURVIVE THE TERMINATION OF THESE TERMS AND SHALL APPLY INDEFINITELY: (I) SECTION 3 (OWNERSHIP; RESERVATION OF RIGHTS); (II) SECTION 11 (WARRANTY DISCLAIMER); (III) SECTION 12 (LIMITATION OF LIABILITY); (IV) SECTION 13 (INDEMNITY); (V) SECTION 18 (ASSIGNMENT); AND (VI) SECTION 21(SURVIVAL).

RELATIONSHIP TO TERMS AND CONDITIONS, PRIVACY POLICYAND OTHER CONTRACTS.THESE TERMS MUST BE READ IN CONJUNCTION (I) WITH OTHER AGREEMENTS INTO WHICH YOU MAY ENTER CONCERNING THE WEBSITE (IF ANY), AND (II) WITH OUR PRIVACY POLICY AND TERMS AND CONDITIONS AND LIMITED WARRANTY. THE PROVISIONS OF OUR PRIVACY POLICY ARE INCORPORATED HEREIN. TO THE EXTENT THESE TERMS CONFLICT WITH THE TERMS OF OUR PRIVACY POLICY, THE TERMS OF OUR PRIVACY POLICY SHALL CONTROL. SIMILARLY, TO THE EXTENT THESE TERMS CONFLICT WITH THE TERMS AND CONDITIONS OF ANY SPECIFIC AGREEMENT YOU ENTER WITH US, THE TERMS AND CONDITIONS OF SUCH SPECIFIC AGREEMENT WILL CONTROL.

CONTACT US.IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS, THE PRACTICES OF THIS SITE, OR YOUR DEALINGS WITH THIS WEBSITE, PLEASE CONTACT US AT:

EMAIL: SALES@STAROCK.CA

EFFECTIVE DATE: THE EFFECTIVE DATE OF THESE TERMS OF USE IS MAY 29, 2021.